Last Updated: December 2025
1. Data Collection
We collect the following types of information:
- Account Information: Email address, username, and password hash.
- Usage Data: Chat logs, character creations, and interaction history.
- Device Data: IP address, browser type, and device identifiers for security and analytics.
- Cookies: Data stored locally to maintain your session and preferences.
2. AI Conversations & Storage
Your conversations with AI characters are stored to provide the service (e.g., chat history). We may use anonymized conversation data to improve our AI models.
Privacy Note: While we prioritize privacy, please do not share sensitive personal information (like credit card numbers or home addresses) in chats.
3. Human Review
Generally, humans do not read your private chats. However, limited human review may occur in specific cases:
- To investigate reports of abuse or illegal content.
- To debug critical technical issues (with strict access controls).
- If required by law enforcement.
4. Third-Party Services
We use trusted third-party providers for specific functions:
- AI Providers: (e.g., OpenAI, Anthropic) to generate responses.
- Payment Processors: (e.g., Stripe) to handle subscriptions. We do not store your full credit card details.
- Analytics: To understand platform usage and improve performance.
5. Data Retention & User Rights
We retain data as long as your account is active. You have the right to:
- Access the personal data we hold about you.
- Request deletion of your account and associated data.
- Export your chat history.
- Opt-out of data usage for model training (where applicable).
6. Children's Privacy
Our platform is not intended for children under 13 (or higher age depending on jurisdiction). We do not knowingly collect data from minors. If we discover such data, it will be deleted immediately.
7. Contact Us
For privacy-related inquiries, please contact us at privacy@YourCrush.AI.